The Colobridge team

Engineers, technical support, cloud architects and an AI team. We work from Frankfurt and remotely, and speak with clients in English, German, Ukrainian and other languages.

Why Colobridge

16 years
in the cloud services market
4.9 points
service quality assessment
up to 15 min
support response time
Top 3
data centers in Europe. Tier III+ compliance and 99.99% uptime
GDPR & ISO 27001
meeting European information security standards
24×7×365
professional technical support and expert assistance

Leadership

Kyryl Marchenko, CEO of Colobridge

Kyryl Marchenko

CEO, Colobridge

Leads Colobridge, overseeing company strategy, development of the cloud platform in Frankfurt and the Colobridge AI business line.

Co-founder of BeInf, an AI project that helps businesses turn customer data into forecasts and decisions.

Heads of departments

Andrii Mykhailenko

Andrii Mykhailenko

COO

Ekaterina Maksimchik

Kateryna Vasylenko

Head of Sales Department

Andrii Volnyanskyi

Andrii Volnyanskyi

Head of Marketing

Who does what

When you contact support or start a project, these are the people who get involved.

Platform engineers

Maintain the equipment in the Telehouse Frankfurt and Equinix FR4 data centres, the network and the fibre ring between the sites.

When to involve them: installing or replacing equipment, connecting a link, on-site work in the data centre.

24/7 technical support

Handles requests around the clock and replies within 15 minutes on average, in English, Ukrainian and other languages.

When to involve them: at any time: an incident, a service question or help with configuration.

Cloud architects

Design private, hybrid and multi-cloud infrastructures and plan migrations without business downtime.

When to involve them: at the start of a project: choosing the configuration, planning the migration and estimating costs.

Colobridge AI

Build AI solutions for business: predictive analytics, 360° customer profiles, micro-segmentation and AI agents.

When to involve them: to turn data into forecasts: churn, upsell, personalisation.

Sales and account management

Get to grips with the client’s task, put together a configuration that fits the budget and stay in touch after launch.

When to involve them: from the first enquiry to the contract and beyond: scaling up or changing plans.

Marketing and partnerships

Run the blog and knowledge base, organise webinars and conferences, and develop the partner programme.

When to involve them: webinars, case studies, the partner programme and media enquiries.

How we work

First the task, then the product

We don’t offer standard packages. First we work out what needs to run and under what constraints, and only then choose the services.

Accountability in the SLA

Service levels are set out in the contract and backed by financial guarantees. You always know who is responsible and what happens next.

Data stays in the EU

The company is registered in Germany and the hardware is located in Frankfurt. Client data is under European jurisdiction.

Learn more about us

How the media write about Colobridge, where our team speaks and which projects we have delivered for clients.